Returns & Exchanges

At Peace Coffee, we want you to love every brew; if you are unsatisfied with your order, please reach out to us within 30 days of purchase for a resolution. Due to the perishable nature of our fresh-roasted beans, we generally do not accept physical returns of coffee but are happy to offer replacements or refunds.

Return Process

• 1.
  Contact Our Team

  Email our customer service team with your order number and a brief explanation of the issue you experienced with your coffee or merchandise.

• 2.
  Provide Necessary Details

  Include photos of any damaged packaging or specific details regarding the quality of the product to help us improve our roasting and shipping processes.

• 3.
  Receive Authorization

  Once your request is reviewed, we will issue a return authorization for gear or confirm your eligibility for a coffee replacement or refund.

• 4.
  Resolution Processing

  Refunds will be credited to your original payment method within 5-7 business days, or a new shipment of fresh beans will be dispatched at no extra cost.